SYSTEMS THINKER · OPERATIONAL ARCHITECT · BUILDER

I help founders
& high-growth teams
move from chaos to scale.

I partner with founders and ops teams to build systems, standardized frameworks, automation workflows, and reporting dashboards that take the person out of the loop, so the team can focus on the work only humans can do.

SCALE WITHOUT THE MANUAL DEBT// BUILD RESILIENT SYSTEMS// MAKE DATA DECISION-READY// LEAVE YOU INDEPENDENT// SCALE WITHOUT THE MANUAL DEBT// BUILD RESILIENT SYSTEMS// MAKE DATA DECISION-READY// LEAVE YOU INDEPENDENT// SCALE WITHOUT THE MANUAL DEBT// BUILD RESILIENT SYSTEMS// MAKE DATA DECISION-READY// LEAVE YOU INDEPENDENT//
AT MY BEST

I move teams from chaos to scale, and out of the messy middle.

I am at my best when a high-growth team has built something great and operations have become the bottleneck. The data is scattered across five tools. The ops run on tape. The team is stuck doing everything by hand just to keep up with growth.

I believe the fastest way to scale is to stop relying on people to be the glue. Start building systems that run without constant manual intervention.

Mission-driven companies and organizations fuel me. I apply systems thinking to social causes where operational clarity creates real human impact.

HOW I WORK

My guiding principles.

01

Build resilient systems.

Sustainable growth isn't built on individual heroics or all-nighters. It's built on resilient architecture. I replace operational band-aids and information silos with interconnected systems that protect organizational energy. Every team member is vital, but the system must be independent of any single person. I architect workflows where knowledge is a shared asset, so the whole engine keeps running even when one person steps out.

02

Make data decision-ready.

To navigate complexity, you need signals, not noise. I cut through scattered data to design KPI frameworks with strategic decisions attached, compressing the time between a high-level question and a board-ready action. Every metric I build is designed to generate revenue, inform a test, or optimize how the team's time and energy are spent.

03

Leave you independent.

I measure my success by how well your systems run when I am no longer there. I operate in high-impact 3 to 12 month sprints to build operational infrastructure that outlives my engagement. My objective is to graduate your operations to system maturity, a self-running engine that scales without long-term executive overhead or permanent lock-in.

Recent work.

CASE 01 2025
NATIONAL HEALTH SERVICE, ENGLAND
HEALTHCARE · ANALYTICAL INFRASTRUCTURE

400,000 patient records across 106 organizations. One 74-point performance gap no one else saw.

Architected an end-to-end analytical framework that surfaced systemic friction across a national healthcare system. Delivered a clinical roadmap projecting 445% ROI and 300 to 500 lives saved a year.

READ THE CASE STUDY →
74PP PERFORMANCE GAP
400KRECORDS
106ORGS
445%ROI
300–500LIVES SAVED/YEAR
CASE 02 2021–2024
ASIAN AMERICAN ENTREPRENEUR FOUNDATION (ACE NEXTGEN)
NONPROFIT OPS · STANDARDIZED GROWTH ENGINE

From a local social club to a national movement. 150 members to 12,000.

Built the standardized operational frameworks and playbooks that enabled rapid geographic scaling across 8 markets while holding 90%+ partner retention. Grew the revenue portfolio from $200K to over $500K through Fortune 500 sponsorships and partner renewals, achieving 150% revenue growth, a self-running engine for national expansion.

READ THE CASE STUDY →
ACE NextGen team
80×GROWTH
$200K→$500KREVENUE
90%+RETENTION
8MARKETS
BACKGROUND

Education & skills.

Education

Northeastern University Master's Degree, Analytics
University of Puget Sound Bachelor of Business Administration, Management and Operations

Licenses & Certifications

Health Coach Certification Institute for Integrative Nutrition
200HR Yoga Teacher Training Yoga Alliance

Skills & Tools

Operations

KPI Design, Revenue Analysis, Financial Modeling, Stakeholder Management, Process Optimization, Cohort Analysis, Retention Analysis

Communication

Executive Reporting, Board Decks, Cross-Functional Coordination, Client Relationship Management

AI & Automation

Claude Code, NotebookLM, Gemini, Wispr Flow, Apify, Vercel, GitHub, Notion API/MCP, Apollo

Analysis & Data

Excel (Advanced), SQL, Tableau, Python, Looker, Salesforce, Workday, Google Workspace, Microsoft Suite, Oracle, Sprout Social

Stop managing the chaos.
Start leading the vision.

Book a discovery call and let's talk about what your operations need to run and scale without the manual debt.

Book a discovery call → OR EMAIL KAT DIRECTLY →